Imagine walking through a busy store parking lot in Raleigh, NC, and suddenly being struck by a car. Or, perhaps you’re parked and unloading your groceries when another driver hits your vehicle and speeds away. These scenarios raise important questions: Who’s liable, what are your legal options, and how does being on private property affect your claim? Here’s what you need to know about filing a claim after a parking lot accident.
Step 1: Ensure Safety and Seek Medical Attention
Your health and safety should always be the top priority. If you’ve been hit by a car in a parking lot, move to a safe area if possible and assess your injuries. Call 911 if the injuries are serious or if there’s significant property damage. Even if you feel fine, seek medical attention promptly, as some injuries like internal trauma or whiplash may not show symptoms immediately.
Step 2: Document the Scene
Gathering evidence is critical in parking lot accidents, particularly if liability is disputed. Here’s what to collect:
- Photographs: Take pictures of the accident scene, including the vehicles involved, your injuries, and any visible damage to surrounding property.
- Witness Statements: If there are bystanders who witnessed the accident, ask for their contact information and statements about what they saw.
- License Plate and Driver Information: If the driver didn’t flee, politely ask for their insurance and contact details.
Step 3: Report the Incident
In parking lot accidents, the property owner may also have a role in the aftermath. If the parking lot belongs to a private business, notify the store manager or property owner about the incident. Many stores have surveillance cameras that could provide valuable evidence. Additionally, file a police report, especially if the driver left the scene.
Step 4: Determine Liability
Liability in parking lot accidents can be complex. Here are key factors to consider:
- On Private Property: If the accident occurred on private property, such as a store parking lot, the property owner might share some responsibility if poor maintenance or inadequate signage contributed to the accident.
- Hit-and-Run: If the driver fled the scene, your uninsured motorist coverage may cover damages.
- Parking Lot Rules: Many parking lots operate with unmarked lanes and a mix of pedestrian and vehicle traffic, complicating liability determinations.
Step 5: File a Claim
Once you have gathered evidence and reported the accident, notify your insurance company. Depending on the circumstances, you may file a claim with:
- Your health insurance for medical bills
- Your uninsured motorist coverage if the driver left the scene
- The at-fault driver’s auto insurance if their details are available
Step 6: Consult with a Personal Injury Attorney
Parking lot accidents often involve unique legal challenges, such as disputes over liability or dealing with a hit-and-run situation. An experienced personal injury attorney can:
- Investigate the accident and identify liable parties
- Access surveillance footage or other evidence from the property owner
- Negotiate with insurance companies for fair compensation
- Represent you in court if a settlement cannot be reached
Frequently Asked Questions
Does being on private property affect my claim?
Yes, accidents on private property may involve the property owner’s liability if poor maintenance or unsafe conditions contributed to the incident. However, most claims will still focus on the driver who hit you.
What if the driver left the scene?
If the driver fled, report the incident to the police immediately. Your uninsured motorist coverage can often provide compensation for medical bills and damages.
Can I claim for a rental car if my vehicle is damaged?
Yes, you may be entitled to a rental car while your vehicle is being repaired. This is typically covered under the at-fault driver’s insurance or your uninsured motorist coverage.
How do I prove fault in a parking lot accident?
Evidence such as witness statements, surveillance footage, and photographs of the scene can help establish fault. An attorney can assist in gathering and presenting this evidence effectively.
What if I was a pedestrian hit by a car in a parking lot?
Pedestrians often have the right of way in parking lots. If you were hit, you could file a claim against the driver’s insurance for medical bills, lost wages, and other damages.

Helpful Resources
- North Carolina Department of Transportation
- Insurance Information Institute
- National Highway Traffic Safety Administration
Why Choose Kellum Law Firm?
At Kellum Law Firm, we have decades of experience helping clients in North Carolina recover compensation for injuries caused by parking lot accidents. Whether you were hit by a car as a pedestrian or dealing with a hit-and-run, our attorneys are here to guide you through the legal process. Contact us today for a free consultation.



